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Q&A – Dealing with a Difficult Employee

Thursday, December 13, 2018   (0 Comments)
Posted by: Rachel Moore
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We have a challenging employee.  I've been working with him for two years.  He has lost the confidence of his team. I've plotted a course for him to improve his performance, but he just refuses to take advantage of the resources and support that we've provided him.  I don't know what else to do.  What do you recommend?



Fire him. As a manager, you have three essential responsibilities. 1) To make sure your employees know what's expected of them at work; 2) To make sure they have the tools and equipment necessary to do the work to your expectations; and 3) To provide ongoing feedback and guidance.  It sounds like you've done all of that, and he has not taken advantage of your support.  There's one last piece of advice to remember: you can't change anyone who is unwilling to change.  You can only change yourself.  If, despite your conversations and interventions and efforts, your employee refuses to do what is necessary to satisfy your expectations, there's one course of action we would recommend: fire him.  

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